How do I know if my order has been shipped?
An email will be sent to you once the tracking number is generated. You can enter your tracking number into the USPS website
and it will advise you of the packages whereabouts. Please allow 1-2 business days for items that are in stock to be shipped. Pre order shipping times vary. Please see the description of the pre order item. In that description you will find estimated shipping times for pre order items. We do have all inventory in house and do not ship from out of the country. You will not wait weeks upon weeks to receive your product. We are located just outside of Chicago, Illinois, USA.
If you have not received and email with your tracking number after 5 business days (for items in stock), please check your junk/spam inbox or contact us
unless you pre ordered an item. Pre order shipping times vary specific to each item. Shipping emails with tracking are sent to the email address you entered on the order and account you created. Once your item is shipped we will provide tracking and shipping information to that email address only.
Please be sure your mailing address is correct as we may not be able to change your address once the order is completed. If your mailing address needs to be changed please visit the USPS website and try to "intercept" the package and change the address. We do not provide or cover the costs of changing an address once a package is shipped out to the mailing address provided at check out.